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Xcelliswkflo Support Plan, Gold Zone 3

Price: $8,162.00

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Item#:
SXCBH-SWBE-CD13
MFG#:
SXCBH-SWBE-CD13

Availability: Tangible Items - In Stock

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Description

Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: NBD

Important Information

StorageCare NBD Gold offers around-the-clock support for busy operations, includes 24x7 technical assistance, proactive remote monitoring, next business day parts delivery, installation of non-customer replaceable components and provisional loaner systems in times of disaster.

Specifications

Main Specifications
 
Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 3 - extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
 
General
 
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
 
Details
 
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday - Customer Replaceable Units
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Technical support - remote diagnosis - 1 year
Extended service agreement - loaner - 1 year
Technical support - training - 1 year