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Xcelliswkflo Support Plan, Bronze Zone 2

Price: $7,025.00

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Item#:
SXCBH-SWDJ-CB12
MFG#:
SXCBH-SWDJ-CB12

Availability: Tangible Items - In Stock
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Basic Overview

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Description

Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD

Important Information

This cost-effective support delivers support essentials during business hours, including access to skilled technical support, next business day delivery of replacement parts, and installation of non-customer replaceable components to ensure trouble-free problem resolution.

Specifications

Main Specifications
 
Product Description: Quantum StorageCare Bronze Support Plan, zone 2 - extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
 
General
 
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
 
Details
 
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Extended service agreement - parts - 1 year - shipment - availability: 9 hours a day / Monday-Friday - Customer Replaceable Units
Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - training - 1 year