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Xcellisappdirecte-8Hdds,Nextdayext/Ren
Price: $560.00
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Price: $61.81
Price: $94.15
Price: $475.31
Price: $6,119.11
Basic Overview
Product Description
Specifications
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Description
Important Information
The Gold support offers around the clock support for busy operations, includes 24x7 technical assistance, proactive remote monitoring, next business day parts delivery, installation of non-customer replaceable components and provisional loaner systems in times of disaster.
Main Specifications
Product Description: Quantum StorageCare Next Business Day Gold Support Plan, all zones - extended service agreement (extension / renewal) - 1 year - on-siteType: Extended service agreement (extension / renewal)Service Included: Parts and laborLocation: On-siteFull Contract Period: 1 yearResponse Time: Next business day (target time)Service Availability: 9 hours a day / 5 days a weekCovered Configurations: Server with up to 8 HDDs
General
Service Included: Parts and laborLocation: On-siteFull Contract Period: 1 yearResponse Time: Next business day (target time)Service Availability: 9 hours a day / 5 days a weekCovered Configurations: Server with up to 8 HDDs
Details
Service & Support: Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-SundayNew releases update - 1 yearExtended service agreement - parts - 1 year - shipment - response time: NBD - Customer Replaceable UnitsExtended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-FridayTechnical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-SundayInstallation - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday - non-Customer Replaceable UnitsTechnical support - online training - 1 yearTechnical support - remote monitoring - 1 yearExtended service agreement - loaner - 1 year
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