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Wd Ptnr Spprt,Standalone R320,3 Yr

Price: $74.48

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Item#:
807-R320-3000
MFG#:
807-R320-3000

Availability: Manufacturer Delivered Licensing
Ships 1-2 Business Days
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Basic Overview

Product Description

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Description

Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its Smart Wi-Fi systems. To augment its own support capabilities, Ruckus Wireless teams with qualified and highly-skilled distributors and resellers who offer end-user support.

Important Information

These support partners provide Level 1 and Level 2 support services to end users, using support engineers who have been trained and certified on Ruckus Wireless products. In the event the issue requires escalation to Ruckus support, the partners will open a case on your behalf and provide updates on the status of the issue.

Specifications

Main Specifications
 
Product Description: Ruckus Partner WatchDog Premium Support - extended service agreement - 3 years - shipment
Type: Extended service agreement
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
Designed For: Ruckus R320
 
General
 
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
 
Details
 
Service & Support: Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years
New releases update - 3 years
 
Compatibility Information
 
Designed For: Ruckus R320