Main Specifications
Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - extended service agreement (uplift / renewal) - 1 year - shipment
Type: Extended service agreement (uplift / renewal)
Service Included: Parts
Location: Shipment
Full Contract Period: 1 year
Response Time: Next business day
Designed For: P/N: GVS2K-CS2T-001C
General
Service Included: Parts
Location: Shipment
Full Contract Period: 1 year
Response Time: Next business day
Details
Service & Support: Extended service agreement - parts - 1 year - shipment - response time: NBD - Customer Replaceable Units
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Training - online training - 1 year
Installation - 1 year - non-Customer Replaceable Units
Technical support - remote monitoring - 1 year
Extended service agreement - loaner - 1 year
Compatibility Information
Designed For: P/N: GVS2K-CS2T-001C