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Stornextael6archiveupgsupplangoldrenz3

Price: $35,210.00

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Item#:
SSNDC-RLSV-CD13
MFG#:
SSNDC-RLSV-CD13

Availability: Tangible Items - In Stock

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Description

Extended service agreement (uplift / renewal) - parts and labor (for 750-Slot Upgrade) - 1 year - on-site - 9x5 - response time: NBD - must be purchased within 60 days of the product purchase - for P/N: LSNDC-ALSV-001A

Important Information

StorageCare services incorporate Quantum's experience and expertise to help you through all phases and aspects of planning and implementing your data protection plan. The company's core competencies are ensuring reliable, efficient data protection for direct-attached and networked storage, through both reactive and proactive services. From the earliest stages, Quantum can help you determine what you need, design a solution, and fully implement and support it. Quantum gives you the peace of mind that your data protection plan and ongoing operations are secure.

Specifications

Main Specifications

Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 3 - extended service agreement (uplift / renewal) - 1 year - on-site
Type: Extended service agreement (uplift / renewal)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day (target time)
Service Availability: 9 hours a day / 5 days a week
Pricing Type: Must be purchased within 60 days of the product purchase
Covered Configurations: 750-Slot Upgrade
Designed For: P/N: LSNDC-ALSV-001A

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day (target time)
Service Availability: 9 hours a day / 5 days a week
Pricing Type: Must be purchased within 60 days of the product purchase
Covered Configurations: 750-Slot Upgrade

Details

Service & Support: Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Technical support - online training - 1 year
Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
Extended service agreement - loaner - 1 year
Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Extended service agreement - parts - 1 year - shipment - Customer Replaceable Units
Installation - 1 year - non-Customer Replaceable Units

Compatibility Information

Designed For: P/N: LSNDC-ALSV-001A