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Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.
Product Description: Quantum StorageCare Bronze Support Plan Zone 3 - extended service agreement (renewal) - 1 year - on-siteType: Extended service agreement (renewal)Service Included: Parts and laborLocation: On-siteFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 9 hours a day / 5 days a weekDesigned For: P/N: LSC36-ALSV-001A
Service Included: Parts and laborLocation: On-siteFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-FridayExtended service agreement - parts - 1 year - shipment - availability: 9 hours a day / Monday-Friday - Customer Replaceable UnitsTechnical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-FridayProduct info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-SundayNew releases update - 1 yearTechnical support - training - 1 year
Designed For: P/N: LSC36-ALSV-001A
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