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Stornext Ael500 Mini Archive,Nbd Gold,Z3

Price: $13,636.00

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Item#:
SSNDB-R00F-GN13
MFG#:
SSNDB-R00F-GN13

Availability: Discontinued Products - No Returns notify me

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Description

Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: NBD - for P/N: LSNDB-CH5J-20FA

Important Information

StorageCare services incorporate Quantum's experience and expertise to help you through all phases and aspects of planning and implementing your data protection plan. The company's core competencies are ensuring reliable, efficient data protection for direct-attached and networked storage, through both reactive and proactive services. From the earliest stages, Quantum can help you determine what you need, design a solution, and fully implement and support it. Quantum gives you the peace of mind that your data protection plan and ongoing operations are secure.

Specifications

Main Specifications
 
Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 3 - extended service agreement (renewal) - 1 year - on-site
Type: Extended service agreement (renewal)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: LSNDB-CH5J-20FA
 
General
 
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
 
Details
 
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Technical support - remote diagnosis - 1 year
 
Compatibility Information
 
Designed For: P/N: LSNDB-CH5J-20FA