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Scalar I40 Library,Includes Drives,Gold

Price: $3,624.00

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Item#:
SSC14-LS00-GL31
MFG#:
SSC14-LS00-GL31

Availability: Tangible Items - In Stock

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Description

Extended service agreement (uplift) - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 8SC14-RS00-FH11

Important Information

Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

Specifications

Main Specifications

Product Description: Quantum StorageCare Gold Support Plan Zone 1 - extended service agreement (uplift) - 3 years - on-site
Type: Extended service agreement (uplift)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: 8SC14-RS00-FH11

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week

Details

Service & Support: Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years

Compatibility Information

Designed For: P/N: 8SC14-RS00-FH11