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Retrospect Annual Support and Maintenance Technical support (renewal) - for Retrospect Advanced Tape Support for Windows (v. 15) - ESD - phone consulting - 1 year - 9x5 - Canada

Price: $240.66

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Item#:
CAT15R1W1-CA
MFG#:
CAT15R1W1-CA

Availability: Licensing
Ships 1-2 Business Days

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Description

Technical support (renewal) - for Retrospect Advanced Tape Support for Windows (v. 15) - ESD - phone consulting - 1 year - 9x5 - Canada

Important Information

Customers who purchase a one-year Annual Support and Maintenance (ASM) contract will receive: one full year of toll-free business hours phone support from within the US; one full year of 24x7 web ticket support; one full year of no-cost updates and upgrades of your Retrospect software products released during the term of the contract.

Specifications

Main Specifications

Product Description: Retrospect Annual Support and Maintenance - technical support (renewal) - for Retrospect Advanced Tape Support for Windows - 1 year
Service & Support: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 9 hours a day / 5 days a week
Localization: Canada
Software Title: Retrospect Advanced Tape Support for Windows
Version: 15
Licensing Details: ESD

General

Type: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 9 hours a day / 5 days a week
Localization: Canada

Software

Software Title: Retrospect Advanced Tape Support for Windows
Installation Type: Locally installed
Version: 15
Licensing Details: ESD

Details

Service & Support: Phone consulting - 1 year availability: 9 hours a day / Monday-Friday
Web support - 1 year availability: 24 hours a day / Monday-Sunday
E-mail consulting - 1 year
New releases update - 1 year