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Qxs-484 12G Raid Node (Ethernet/F C)

Price: $12,155.00

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Item#:
STB4R-SHNF-CG12
MFG#:
STB4R-SHNF-CG12

Availability: Tangible Items - In Stock

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Description

Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: GTB4R-CHNF-E00C, GTB4R-CHNF-F00C

Important Information

This mission-critical premium support plan provides support for extremely fast resolution, including 24x7 technical assistance, proactive remote monitoring and resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts.

Specifications

Main Specifications

Product Description: Quantum StorageCare Gold Support Plan, zone 2 - extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: GTB4R-CHNF-E00C, GTB4R-CHNF-F00C

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week

Details

Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Extended service agreement - loaner - 1 year
Technical support - training - 1 year

Compatibility Information

Designed For: P/N: GTB4R-CHNF-E00C, GTB4R-CHNF-F00C