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Quantum Scalar I80 Library, Includes Drives, Next Business Day Gold Support Plan

Price: $1,250.00

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Item#:
SSC18-LS00-CD11
MFG#:
SSC18-LS00-CD11

Availability: Tangible Items - In Stock

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Description

Extended service agreement (uplift) - parts and labor - 1 year - on-site - 24x7 - response time: NBD - for Scalar i80

Important Information

StorageCare services incorporate Quantum's experience and expertise to help you through all phases and aspects of planning and implementing your data protection plan. The company's core competencies are ensuring reliable, efficient data protection for direct-attached and networked storage, through both reactive and proactive services. From the earliest stages, Quantum can help you determine what you need, design a solution, and fully implement and support it. Quantum gives you the peace of mind that your data protection plan and ongoing operations are secure.

Specifications

Main Specifications

Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - extended service agreement (uplift) - 1 year - on-site
Type: Extended service agreement (uplift)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
Designed For: Scalar i80

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week

Details

Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts - 1 year - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday - Customer Replaceable Units
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Technical support - remote diagnosis - 1 year
Extended service agreement - loaner - 1 year
Technical support - training - 1 year

Compatibility Information

Designed For: Quantum Scalar i80