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Quantum Scalar I80 Library, Includes Drives, Next Business Day Gold Support Plan
StorageCare services incorporate Quantum's experience and expertise to help you through all phases and aspects of planning and implementing your data protection plan. The company's core competencies are ensuring reliable, efficient data protection for direct-attached and networked storage, through both reactive and proactive services. From the earliest stages, Quantum can help you determine what you need, design a solution, and fully implement and support it. Quantum gives you the peace of mind that your data protection plan and ongoing operations are secure.
Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - extended service agreement (uplift) - 1 year - on-siteType: Extended service agreement (uplift)Service Included: Parts and laborLocation: On-siteFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 24 hours a day / 7 days a weekDesigned For: Scalar i80
Service Included: Parts and laborLocation: On-siteFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 24 hours a day / Monday-SundayExtended service agreement - parts - 1 year - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday - Customer Replaceable UnitsTechnical support - phone consulting - 1 year - availability: 24 hours a day / Monday-SundayProduct info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-SundayNew releases update - 1 yearTechnical support - remote monitoring - 1 yearTechnical support - remote diagnosis - 1 yearExtended service agreement - loaner - 1 yearTechnical support - training - 1 year
Designed For: Quantum Scalar i80
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