Quantum Scalar I500 5U Library, No Drives, Gold Support Plan (7X24x4 On-Site), R

Price: $1,300.00

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Item#:

SSC51-RS00-GL11

MFG#:

SSC51-RS00-GL11

Availability: Manufacturer Delivered Licensing
Ships 1-2 Business Days

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Basic Overview

Product Description

Specifications

Reviews

Description

Extended service agreement - parts and labor (for 5U tape library) - 1 year (1st or 2nd or 3rd or 4th or 5th year) - on-site - 24x7 - response time: 4 h - for Scalar i500

Important Information

Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.

Specifications

Main Specifications

Product Description: Quantum StorageCare Gold Support Plan Zone 1 - extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Support Period: 1st or 2nd or 3rd or 4th or 5th year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Covered Configurations: 5U tape library
Designed For: Scalar i500

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Support Period: 1st or 2nd or 3rd or 4th or 5th year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Covered Configurations: 5U tape library

Details

Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day
Technical support - web support - 1 year

Compatibility Information

Designed For: Quantum Scalar i500