Main Specifications
Product Description: Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement (renewal) - 1 year - on-site
Type: Extended service agreement (renewal)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Designed For: Scalar i2000, i6000
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Details
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Extended service agreement - parts - 1 year - shipment - availability: 9 hours a day / Monday-Friday - Customer Replaceable Units
Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - training - 1 year
Compatibility Information
Designed For: Quantum Scalar i2000, i6000