Main Specifications
Product Description: Brocade Premier Direct Support Remote Support - technical support - 3 years
Type: Technical support
Service Included: Remote diagnosis
Full Contract Period: 3 years
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: FCX648-E, FCX648-E-ADV, FCX648-I, FCX648-I-ADV, FCX648S, FCX648S-ADV
General
Service Included: Remote diagnosis
Full Contract Period: 3 years
Service Availability: 24 hours a day / 7 days a week
Details
Service & Support: Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Technical support - web knowledge base access - 3 years
Compatibility Information
Designed For: P/N: FCX648-E, FCX648-E-ADV, FCX648-I, FCX648-I-ADV, FCX648S, FCX648S-ADV