Main Specifications
Product Description: Ruckus BullDog Return to Factory - extended service agreement (renewal) - 1 year - carry-in
Type: Extended service agreement (renewal)
Service Included: Parts
Location: Carry-in
Full Contract Period: 1 year
Designed For: Brocade Mobility 7131 Wireless LAN Access Point Single Radio
General
Service Included: Parts
Location: Carry-in
Full Contract Period: 1 year
Details
Service & Support: Extended service agreement - parts - 1 year - carry-in
Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity high
Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium
Technical support - phone consulting - 1 year - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Compatibility Information
Designed For: Brocade Mobility 7131 Wireless LAN Access Point Single Radio