Main Specifications
Product Description: Lenovo RTS for SAN Infrastructure and Networking Devices - technical support - 3 years
Type: Technical support
Service Included: Emergency phone consulting
Full Contract Period: 3 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Localization: United States
Designed For: P/N: 7159HC3, 7159HCC, 7159HCD, 7159HCE, 7159-HCF, 7159HCK, 7159HCM, 7159HCP, 7159HCT, 7159HCV, 7159-HD1, 7159-HD2, 7159-HD3, 7159-HD4, 7159-HD5, 7159-HD6, 7159HDE, 7159-HE1, 7159-HE2, 7159-HE3, 7159-HE4, 7309HC1, 7309HC5, 7309HC7, 7309HC8, 7309HC9, 7309HCC, 7309HCD, 7309HCK, 7309HCM, 7309HCP
General
Service Included: Emergency phone consulting
Full Contract Period: 3 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Localization: United States
Details
Service & Support: Technical support - emergency phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2/3/4
Compatibility Information
Designed For: P/N: 3873AR1, 3873AR2, 3873BR1, 3873HC1, 3873HC2, 3873HC3, 3873HC4, 3873HC6, 7159HC1, 7159HC2, 7159HC3, 7159HC4, 7159HC5, 7159HC6, 7159HC7, 7159HC9, 7159HCA, 7159HCB, 7159HCC, 7159HCD, 7159HCE, 7159-HCF, 7159HCK, 7159HCM, 7159HCP, 7159HCT, 7159HCV, 7159HCW, 7159-HD1, 7159-HD2, 7159-HD3, 7159-HD4, 7159-HD5, 7159-HD6, 7159HDE, 7159-HE1, 7159-HE2, 7159-HE3, 7159-HE4, 730952F, 730964F, 7309BAX, 7309BD5, 7309BF9, 7309CAX, 7309CD8, 7309CF9, 7309CR9, 7309DFX, 7309DRX, 7309G52, 7309G64, 7309HC1, 7309-HC2, 7309HC3, 7309HC4, 7309HC5, 7309-HC6, 7309HC7, 7309HC8, 7309HC9, 7309HCC, 7309HCD, 7309-HCE, 7309HCK, 7309HCM, 7309HCP, 7309HCT