Main Specifications
Product Description: Lenovo Premier Support - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Covered Configurations: 2 CPU server
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 8 hours a day / 5 days a week
Covered Configurations: 2 CPU server
Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 5 years - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday