HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR

Price: $15,146.12

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Item#:

H5ZE7E

MFG#:

H5ZE7E

Availability: Warranty

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Basic Overview

Product Description

Specifications

Reviews

Description

Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR

Important Information

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly.

Specifications

Main Specifications

Product Description: HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Designed For: P/N: JH404A, JH404AR

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week

Details

Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years
New releases update - 5 years
Product info support - web knowledge base access - 5 years
Comprehensive defective material retention - 5 years

Compatibility Information

Designed For: P/N: JH404A, JH404AR