HPE Proactive Care Call-To-Repair Service Extended service agreement - parts and labor - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR

Price: $16,060.22

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Item#:

H5ZB1E

MFG#:

H5ZB1E

Availability: Warranty

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Basic Overview

Product Description

Specifications

Reviews

Description

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly.

Important Information

Flexible, comprehensive, and cost-effective
HPE provides tailored proactive reporting, consultation, recommendations, and operations support for your HPE hardware and software. This service gives you three primary benefits to help ensure your IT infrastructure remains stable and reliable.
Save time focus on your business
HPE Proactive Care Service gives you rapid access to technology experts and information to help you optimize your operations; accelerate analysis, troubleshooting, and problem resolution, and improve the availability and stability of your IT devices and systems.

Specifications

Main Specifications

Product Description: HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: JH404A, JH404AR

General

Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week

Details

Service & Support: Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years

Compatibility Information

Designed For: P/N: JH404A, JH404AR