Main Specifications
Product Description: HPE Proactive Care 24x7 Service - extended service agreement - 5 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 5 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Details
Service & Support: Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years
New releases update - 5 years
Product info support - web knowledge base access - 5 years