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HPE Proactive Care 24x7 Service Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR

Price: $14,540.68

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Item#:
H2HN3E
MFG#:
H2HN3E

Availability: Warranty
ETA Date: 2/15/2023
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Description

Extended service agreement - parts and labor - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR

Important Information

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly.

Specifications

Main Specifications
 
Product Description: HPE Proactive Care 24x7 Service - extended service agreement - 4 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 4 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: JH321AR
 
General
 
Service Included: Parts and labor
Location: On-site
Full Contract Period: 4 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
 
Details
 
Service & Support: Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 4 years
New releases update - 4 years
Product info support - web knowledge base access - 4 years
 
Compatibility Information
 
Designed For: P/N: JH321AR