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HPE Foundation Care Software Support 24x7 Technical support - for Aruba AirWave - failover license - 25 devices - phone consulting - 4 years - 24x7 - response time: 2 h

Price: $1,409.10

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Item#:
H2WC7E
MFG#:
H2WC7E

Availability: Warranty
ETA Date: 2/3/2023
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Description

Technical support - for Aruba AirWave - failover license - 25 devices - phone consulting - 4 years - 24x7 - response time: 2 h

Important Information

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

Specifications

Main Specifications
 
Product Description: HPE Foundation Care Software Support 24x7 - technical support - for Aruba AirWave - 4 years
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 4 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Software Title: Aruba AirWave
License Type: Failover license
License Qty: 25 devices
Designed For: P/N: JW558AAE
 
General
 
Type: Technical support
Service Included: Phone consulting
Full Contract Period: 4 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
 
Software
 
Software Title: Aruba AirWave
Installation Type: Locally installed
License Type: Failover license
License Qty: 25 devices
 
Details
 
Service & Support: Phone consulting - 4 years - response time: 2 hours availability: 24 hours a day / Monday-Sunday
E-mail consulting - 4 years availability: 24 hours a day / Monday-Sunday
Fax-on-demand - 4 years availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 4 years
 
Compatibility Information
 
Designed For: P/N: JW558AAE