HPE Foundation Care Software Support 24x7 Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 5 years - 24x7 - response time: 2 h

Price: $12,447.36

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Item#:

H2WK0E

MFG#:

H2WK0E

Availability: Warranty

ETA Date: 2/3/2023

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Basic Overview

Product Description

Specifications

Reviews

Description

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches.

Important Information

HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

Specifications

Main Specifications

Product Description: HPE Foundation Care Software Support 24x7 - technical support - for Aruba AirWave Master Console - 5 years
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 5 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week
Software Title: Aruba AirWave Master Console
License Qty: 1 console, multiple servers
Designed For: P/N: JW567AAE

General

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 5 years
Response Time: 2 hours
Service Availability: 24 hours a day / 7 days a week

Software

Software Title: Aruba AirWave Master Console
Installation Type: Locally installed
License Qty: 1 console, multiple servers

Details

Service & Support: Phone consulting - 5 years - response time: 2 hours availability: 24 hours a day / Monday-Sunday
E-mail consulting - 5 years availability: 24 hours a day / Monday-Sunday
Fax-on-demand - 5 years availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 5 years

Compatibility Information

Designed For: P/N: JW567AAE

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