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HPE Foundation Care Next Business Day Exchange Service Post Warranty Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Product Description: HPE Foundation Care Next Business Day Exchange Service Post Warranty - extended service agreement (renewal) - 1 year - shipmentType: Extended service agreement (renewal)Service Included: ReplacementLocation: ShipmentFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 9 hours a day / 5 days a week
Service Included: ReplacementLocation: ShipmentFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-FridayTechnical support - remote diagnosis - 1 yearTechnical support - phone consulting - 1 year - availability: 24 hours a day / Monday-SundayNew releases update - 1 yearProduct info support - web knowledge base access - 1 year
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