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HPE Foundation Care Next Business Day Exchange Service Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Price: $591.65
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Price: $687.71
Price: $214.12
Price: $259.00
Price: $103.48
Basic Overview
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Description
HP Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems on your HP networking products.
Important Information
Hardware exchange offers a reliable and fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made
Main Specifications
Product Description: HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 1 year - shipmentType: Extended service agreementService Included: ReplacementLocation: ShipmentFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 9 hours a day / 5 days a week
General
Service Included: ReplacementLocation: ShipmentFull Contract Period: 1 yearResponse Time: Next business dayService Availability: 9 hours a day / 5 days a week
Details
Service & Support: Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-FridayTechnical support - remote diagnosis - 1 yearTechnical support - phone consulting - 1 year - availability: 24 hours a day / Monday-SundayNew releases update - 1 yearProduct info support - web knowledge base access - 1 year
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