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HPE Foundation Care Next Business Day Exchange Service Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A

Price: $166.00

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Item#:
H5EK2E
MFG#:
H5EK2E

Availability: Warranty

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Description

Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A

Important Information

HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Specifications

Main Specifications
 
Product Description: HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 5 years - shipment
Type: Extended service agreement
Service Included: Replacement
Location: Shipment
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Designed For: P/N: JX949A, JX950A
 
General
 
Service Included: Replacement
Location: Shipment
Full Contract Period: 5 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
 
Details
 
Service & Support: Extended service agreement - replacement - 5 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 5 years
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
New releases update - 5 years
Product info support - web knowledge base access - 5 years
 
Compatibility Information
 
Designed For: P/N: JX949A, JX950A