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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Extended service agreement - parts and labor - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR

Price: $10,591.44

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Item#:
H2HL4E
MFG#:
H2HL4E

Availability: Warranty
ETA Date: 2/15/2023

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Description

Extended service agreement - parts and labor - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR

Important Information

HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Specifications

Main Specifications
 
Product Description: HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: JH321AR
 
General
 
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Repair Time: 6 hours
Service Availability: 24 hours a day / 7 days a week
 
Details
 
Service & Support: Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Comprehensive defective material retention - 3 years
 
Compatibility Information
 
Designed For: P/N: JH321AR