Main Specifications
Product Description: Fortinet FortiCare 24x7 Comprehensive Support - extended service agreement (renewal) - 3 years - shipment
Type: Extended service agreement (renewal)
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
Designed For: P/N: FS-124E-FPOE, FS-124E-FPOE-NFR
General
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
Details
Service & Support: Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 3 years - availability: 8 hours a day / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Compatibility Information
Designed For: P/N: FS-124E-FPOE, FS-124E-FPOE-NFR