Main Specifications
Product Description: Fortinet FortiCare Premium RMA 4-hour Onsite Engineer - extended service agreement (renewal) - 1 year - on-site
Type: Extended service agreement (renewal)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: FG-7121F, FG-7121F-BDL-811-12, FG-7121F-BDL-811-36, FG-7121F-BDL-811-60, FG-7121F-BDL-817-12, FG-7121F-BDL-817-36, FG-7121F-BDL-817-60, FG-7121F-BDL-950-12, FG-7121F-BDL-950-36, FG-7121F-BDL-950-60
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Details
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Compatibility Information
Designed For: P/N: FG-7121F, FG-7121F-BDL-811-12, FG-7121F-BDL-811-36, FG-7121F-BDL-811-60, FG-7121F-BDL-817-12, FG-7121F-BDL-817-36, FG-7121F-BDL-817-60, FG-7121F-BDL-950-12, FG-7121F-BDL-950-36, FG-7121F-BDL-950-60