Main Specifications
Product Description: Fortinet FortiCare 24x7 Bundle - extended service agreement (renewal) - 3 years - shipment
Type: Extended service agreement (renewal)
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
Designed For: P/N: FG-3600E-DC, FG-3600E-DC-BDL-811-12, FG-3600E-DC-BDL-811-36, FG-3600E-DC-BDL-811-60, FG-3600E-DC-BDL-817-12, FG-3600E-DC-BDL-817-36, FG-3600E-DC-BDL-817-60, FG-3600E-DC-BDL-950-12, FG-3600E-DC-BDL-950-36, FG-3600E-DC-BDL-950-60
General
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
Details
Service & Support: Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 3 years - availability: 8 hours a day / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Virus definitions update - 3 years
Intrusion definitions update - 3 years
URL database update - 3 years
E-mail database update - 3 years
Compatibility Information
Designed For: P/N: FG-3600E-DC, FG-3600E-DC-BDL-811-12, FG-3600E-DC-BDL-811-36, FG-3600E-DC-BDL-811-60, FG-3600E-DC-BDL-817-12, FG-3600E-DC-BDL-817-36, FG-3600E-DC-BDL-817-60, FG-3600E-DC-BDL-950-12, FG-3600E-DC-BDL-950-36, FG-3600E-DC-BDL-950-60