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Ess Rmt Spt Ren Fws648g All

Price: $644.68

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Item#:
FWS648G-SVL-RRMT-3
MFG#:
FWS648G-SVL-RRMT-3

Availability: Manufacturer Delivered Licensing
Ships 1-2 Business Days
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Basic Overview

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Description

Brocade thoroughly understands the advanced level of technical support required for maintaining large Storage Area Network (SAN) and IP networking environments. Brocade has the expertise to help ensure maximum availability of mission-critical networking resources in these complex, multivendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.

Important Information

Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.

Available on certain products, Remote Support provides 24 x 7 telephone support and electronic access to software updates. Any required hardware repairs would be performed under warranty or on a time-and-material basis.

Specifications

Main Specifications
 
Product Description: Brocade Essential Direct Support Remote Support - technical support (renewal) - 3 years
Type: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 3 years
Service Availability: 24 hours a day / 7 days a week
Designed For: FastIron Workgroup Switch 648G, Workgroup Switch 648G-EPREM, Workgroup Switch 648G-POE
 
General
 
Service Included: Phone consulting
Full Contract Period: 3 years
Service Availability: 24 hours a day / 7 days a week
 
Details
 
Service & Support: Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years
New releases update - 3 years
 
Compatibility Information
 
Designed For: Brocade FastIron Workgroup Switch 648G, Workgroup Switch 648G-EPREM, Workgroup Switch 648G-POE