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Brocade thoroughly understands the advanced level of technical support required for maintaining large Storage Area Network (SAN) and IP networking environments. Brocade has the expertise to help ensure maximum availability of mission-critical networking resources in these complex, multivendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers.
Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.
Product Description: Brocade Essential Direct Support Next-Business-Day Parts - extended service agreement (renewal) - 5 years - shipmentType: Extended service agreement (renewal)Service Included: PartsLocation: ShipmentFull Contract Period: 5 yearsResponse Time: Next business dayDesigned For: Mobility 1240 Wireless LAN Access Point Dual Radio
Service Included: PartsLocation: ShipmentFull Contract Period: 5 yearsResponse Time: Next business day
Service & Support: Extended service agreement - parts - 5 years - shipment - response time: next business dayTechnical support - phone consulting - 5 years - availability: 24 hours a day / Monday-SundayTechnical support - web support - 5 yearsNew releases update - 5 years
Designed For: Brocade Mobility 1240 Wireless LAN Access Point Dual Radio
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