Main Specifications
Product Description: Electronic HP Care Pack Parts Coverage Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - shipment
Type: Extended service agreement
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Covered Configurations: Channel only
General
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Covered Configurations: Channel only
Details
Service & Support: Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - remote diagnosis - 1 year
Defective media retention - 1 year