Main Specifications
Product Description: Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention and Maintenance Kit Replacement and Predictive Press Care Service Post Warranty - extended service agreement - 2 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 2 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 2 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Details
Service & Support: Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Defective media retention - 2 years
Extended service agreement - replacement - 2 years
Extended service agreement - cleaning - 2 years