Main Specifications
Product Description: Electronic HP Care Pack 4-Hour 9x5 Onsite Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 9 hours a day / 5 days a week
Designed For: LaserJet Enterprise MFP M631dn, MFP M631z, MFP M632fht, MFP M632h, MFP M633fh, MFP M634z, MFP M635fht, MFP M635h, MFP M636fh; LaserJet Enterprise Flow MFP M631h, MFP M632z, MFP M633z, MFP M634h, MFP M635z, MFP M636z
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: 4 hours
Service Availability: 9 hours a day / 5 days a week
Details
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - remote diagnosis - 1 year
Technical support - remote monitoring - 1 year
Defective media retention - 1 year
Compatibility Information
Designed For: HP LaserJet Enterprise MFP M631dn, MFP M631z, MFP M632fht, MFP M632h, MFP M633fh, MFP M634z, MFP M635fht, MFP M635h, MFP M636fh
HP LaserJet Enterprise Flow MFP M631h, MFP M632z, MFP M633z, MFP M634h, MFP M635z, MFP M636z