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Mindjet Software Assurance & Support Technical support (renewal) - for MindManager Enterprise - 1 user - volume - 10-49 licenses - ESD - phone consulting - 1 year - 8x5

Price: $92.89

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Item#:
700662
MFG#:
700662

  • Telephone helpdesk support
  • Designated authorized contacts
  • Large scale deployment (LSD) assistance

Availability: Licensing
Ships 1-2 Business Days

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Description

Mindjet Software Assurance & Support (MSA) is for individuals and enterprise customers who recognize that they would like support assistance and would also like to take advantage of the incentive to guarantee an upgrade to the next version of the product.

Important Information

  • Upgrades to the next product version
    Take advantage of the early low-cost purchase commitment to ensure seamless access and availability to the next major release, as defined in the product releases and maintenance policy.
  • Updates within the current product version
    Electronic notification and reminders of minor or maintenance releases, as defined in the product releases and maintenance policy, which include version updates, and other fixes delivered in advance when feasibly and practically possible.
  • Priority queuing online web form support
    Submit cases through the Mindjet support services website for the most efficient response. Customers will be automatically routed to their regional support call center.
  • Telephone helpdesk support
    Direct contact between MSA customers' designated contacts and the Mindjet customer support and service team, Monday through Friday excluding holidays of the support call center's host country.
  • Designated authorized contacts
    Authorized contacts are your organization's interface to Mindjet customer support and service team and allow for managed and efficient response to your company's support needs.
  • Large scale deployment (LSD) assistance
    Take advantage of the installation guidance and documentation created for large scale deployments, and utilize the expertise of Mindjet customer support and service team support technicians.

Specifications

Main Specifications

Product Description: Mindjet Software Assurance & Support - technical support (renewal) - for MindManager Enterprise - 1 year
Service & Support: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 8 hours a day / 5 days a week
Software Title: MindManager Enterprise
License Qty: 1 user
License Pricing: Volume / 10-49 licenses
Licensing Details: ESD

General

Type: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 1 year
Service Availability: 8 hours a day / 5 days a week

Software

Software Title: MindManager Enterprise
Installation Type: Locally installed
License Qty: 1 user
License Pricing: Volume / 10-49 licenses
Licensing Details: ESD

Details

Service & Support: Phone consulting - 1 year - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: business hours
New releases update - 1 year