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Cgf Ms Azure Lvl 1 Ps Sub 1Mo

Price: $35.40

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Item#:
BNGCAZ001A-P
MFG#:
BNGCAZ001A-P

Availability: CSP - Manufacturer Delivered
Ships 1 - 2 Business Days
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Description

Extended service agreement - replacement - 1 month - shipment - response time: 1 business day - for P/N: BNGCAZ001a

Important Information

Get the highest level of support for your mission critical environments with Barracuda Premium Support. You get rapid priority escalation for fast solutions to critical issues, along with unlimited access to 24x7 technical support by phone and email and a weekly status report of any outstanding issues.

Specifications

Main Specifications
 
Product Description: Barracuda Premium Support - extended service agreement - 1 month - shipment
Type: Extended service agreement
Service Included: Replacement
Location: Shipment
Full Contract Period: 1 month
Response Time: 1 business day
Designed For: P/N: BNGCAZ001a
 
General
 
Service Included: Replacement
Location: Shipment
Full Contract Period: 1 month
Response Time: 1 business day
 
Details
 
Service & Support: Extended service agreement - replacement - 1 month - shipment - response time: NBD
Technical support - phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1
Technical support - phone consulting - 1 month - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2
Technical support - phone consulting - 1 month - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3
Technical support - phone consulting - 1 month - response time: 24 h - availability: 24 hours a day / Monday-Sunday - priority 4
Technical support - e-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 month - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 month
New releases update - 1 month
 
Compatibility Information
 
Designed For: P/N: BNGCAZ001a