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Bulldog Support Fm 0025 3Yr

Price: $340.20

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Item#:
804-0025-3000
MFG#:
804-0025-3000

Availability: CSP - Manufacturer Delivered
Ships 1 - 2 Business Days
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Description

Technical support - for Ruckus FlexMaster - 25 access points - phone consulting - 3 years - 24x7 - response time: 15 min

Important Information

BullDog Support lays a solid foundation of the fundamentals of wireless network product support, helping customers meet network demands with technical and operational support designed to keep networks running reliably, while at the same time protecting their high-performance networking investments.

Specifications

Main Specifications

Product Description: Ruckus BullDog Support - technical support - for Ruckus FlexMaster - 3 years
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 15 min
Service Availability: 24 hours a day / 7 days a week
Software Title: Ruckus FlexMaster
License Qty: 25 access points

General

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 15 min
Service Availability: 24 hours a day / 7 days a week

Software

Software Title: Ruckus FlexMaster
Installation Type: Locally installed
License Qty: 25 access points

Details

Service & Support: Phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical
Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity high
Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium / low
Web support - 3 years - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 3 years
New releases update - 3 years