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3Y Lenovo Support (Onsite+Kyd+Pre+Sbty)

Price: $201.83

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Item#:
5PS0N73181
MFG#:
5PS0N73181

Availability: Warranty

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Description

Lenovo Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference- Advanced-level techs.- End to End case management.- Faster, first-time resolution.

Important Information

  • Add a new dimension to your IT
    Free your Team to excel in innovation and productivity
    IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.
    What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?
  • Premier Support Center
    - Advanced call center support with extended weekday support hours (1)- Dedicated phone number and no phone tree menu to navigate- Single point of contact for end to end case& escalation management- Hardware and OEM software support (2)
  • Technical Account Managers (TAMs)
    - Proactive relationship and escalation management- Personalized recommendations for your business- Robust quarterly reporting (5)
  • VIP Treatment
    - No waiting in-line- Next-business-day onsite labor (3)- Parts prioritization (4)

Specifications

Main Specifications
 
Product Description: Lenovo Onsite + Keep Your Drive + Sealed Battery + Premier Support - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Response Time: Next business day
Localization: Canada, United States
Designed For: (1-year pick-up & return): ThinkBook 13s G2 ITL; 14 G2 ARE; 14 G2 ITL; 15; 15 G2 ARE; 15 G2 ITL; ThinkPad C13 Yoga G1; E14 Gen 2; E15 Gen 2; L14 Gen 1; L15 Gen 1; P14s Gen 1; P15s Gen 1; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; X1 Carbon Gen 8; X1 Extreme Gen 3; X1 Yoga Gen 5; X13 Gen 1
 
General
 
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Response Time: Next business day
Localization: Canada, United States
 
Details
 
Service & Support: Extended service agreement - parts and labor - 3 years - on-site - response time: NBD
Defective HDD/SSD retention - 3 years
Battery replacement - 3 years
Technical support - phone consulting - 3 years
 
Compatibility Information
 
Designed For: (1-year pick-up & return):
Lenovo ThinkBook 13s-IML 20RR
Lenovo ThinkBook 13s-IWL 20R9
Lenovo ThinkBook 14 G2 ARE 20VF
Lenovo ThinkBook 14 G2 ITL 20VD
Lenovo ThinkBook 14-IIL 20SL
Lenovo ThinkBook 14-IML 20RV
Lenovo ThinkBook 14s-IML 20RS
Lenovo ThinkBook 14s-IWL 20RM
Lenovo ThinkBook 15 G2 ARE 20VG
Lenovo ThinkBook 15 G2 ITL 20VE
Lenovo ThinkBook 15-IIL 20SM
Lenovo ThinkBook 15-IML 20RW
Lenovo ThinkBook 15p-IMH 20V3
Lenovo ThinkBook Plus IML 20TG
Lenovo ThinkPad 11e Yoga (6th Gen) 20SE, 20SF
Lenovo ThinkPad C13 Yoga G1 20UX, 20UY
Lenovo ThinkPad E14 20RA, 20RB
Lenovo ThinkPad E14 Gen 2 20T6, 20T7
Lenovo ThinkPad E15 20RD, 20RE
Lenovo ThinkPad E15 Gen 2 20T8, 20T9
Lenovo ThinkPad L13 20R3, 20R4
Lenovo ThinkPad L13 Yoga 20R5, 20R6
Lenovo ThinkPad L14 Gen 1 20U1, 20U2, 20U5, 20U6
Lenovo ThinkPad L15 Gen 1 20U3, 20U4, 20U7, 20U8
Lenovo ThinkPad L490 20Q5, 20Q6
Lenovo ThinkPad L590 20Q7, 20Q8
Lenovo ThinkPad P1 (2nd Gen) 20QT, 20QU
Lenovo ThinkPad P14s Gen 1 20S4, 20S5, 20Y1
Lenovo ThinkPad P15s Gen 1 20T4
Lenovo ThinkPad P43s 20RH, 20RJ
Lenovo ThinkPad P53 20QN, 20QQ
Lenovo ThinkPad P53s 20N6, 20N7
Lenovo ThinkPad P73 20QR, 20QS
Lenovo ThinkPad T14 Gen 1 20S0, 20S1, 20S2, 20S3, 20UD, 20UE
Lenovo ThinkPad T14s Gen 1 20T0, 20T1, 20UH, 20UJ
Lenovo ThinkPad T15 Gen 1 20S6, 20S7
Lenovo ThinkPad T15p Gen 1 20TM, 20TN
Lenovo ThinkPad T490 20Q9, 20RX, 20RY
Lenovo ThinkPad T495s 20QJ, 20QK
Lenovo ThinkPad X1 Carbon (7th Gen) 20QD, 20QE, 20R1, 20R2
Lenovo ThinkPad X1 Carbon Gen 8 20U9, 20UA
Lenovo ThinkPad X1 Extreme (2nd Gen) 20QV, 20QW
Lenovo ThinkPad X1 Extreme Gen 3 20TK, 20TL
Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG, 20SA, 20SB
Lenovo ThinkPad X1 Yoga Gen 5 20UB, 20UC
Lenovo ThinkPad X13 Gen 1 20T2, 20T3, 20UF, 20UG
Lenovo ThinkPad X13 Yoga Gen 1 20SX, 20SY
Lenovo ThinkPad X390 20SC, 20SD
Lenovo Yoga C940 BE-14IIL 20RT