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3 Year 24X7 Forticare Contract

Price: $1,924.80

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Item#:
FC-10-R035D-247-02-36
MFG#:
FC-10-R035D-247-02-36

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Basic Overview

Product Description

Specifications

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Description

Extended service agreement (renewal) - advance parts replacement - 3 years - shipment - response time: NBD - for P/N: FGR-35D-BDL-810-36, FGR-35D-BDL-810-60, FGR-35D-BDL-816-12, FGR-35D-BDL-816-36

Important Information

Customers who need round-the-clock access to mission critical support will find the 24x7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.

Specifications

Main Specifications

Product Description: Fortinet FortiCare 24X7 Comprehensive Support - extended service agreement (renewal) - 3 years - shipment
Type: Extended service agreement (renewal)
Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day
Designed For: P/N: FGR-35D-BDL-810-12, FGR-35D-BDL-810-36, FGR-35D-BDL-810-60, FGR-35D-BDL-816-12, FGR-35D-BDL-816-36, FGR-35D-BDL-816-60, FGR-35D-BDL-874-36, FGR-35D-BDL-874-60, FGR-35D-BDL-980-12, FGR-35D-BDL-980-36, FGR-35D-BDL-980-60, FGR-35D-BDL-988-12, FGR-35D-BDL-988-36, FGR-35D-BDL-988-60

General

Service Included: Advance parts replacement
Location: Shipment
Full Contract Period: 3 years
Response Time: Next business day

Details

Service & Support: Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 3 years - availability: 8 hours a day / Monday-Friday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years

Compatibility Information

Designed For: P/N: FGR-35D, FGR-35D-BDL, FGR-35D-BDL-810-12, FGR-35D-BDL-810-36, FGR-35D-BDL-810-60, FGR-35D-BDL-816-12, FGR-35D-BDL-816-36, FGR-35D-BDL-816-60, FGR-35D-BDL-871-12, FGR-35D-BDL-871-24, FGR-35D-BDL-871-36, FGR-35D-BDL-871-48, FGR-35D-BDL-871-60, FGR-35D-BDL-874-12, FGR-35D-BDL-874-36, FGR-35D-BDL-874-60, FGR-35D-BDL-900-24, FGR-35D-BDL-900-36, FGR-35D-BDL-900-48, FGR-35D-BDL-900-60, FGR-35D-BDL-950-12, FGR-35D-BDL-950-24, FGR-35D-BDL-950-36, FGR-35D-BDL-950-48, FGR-35D-BDL-950-60, FGR-35D-BDL-974-12, FGR-35D-BDL-974-24, FGR-35D-BDL-974-36, FGR-35D-BDL-974-48, FGR-35D-BDL-974-60, FGR-35D-BDL-980-12, FGR-35D-BDL-980-36, FGR-35D-BDL-980-60, FGR-35D-BDL-988-12, FGR-35D-BDL-988-36, FGR-35D-BDL-988-60, FGR-35D-NFR