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3 Year 24X7 Fc & Utm Bdl Svc
If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
Product Description: Fortinet FortiCare 24x7 Bundle - extended service agreement (renewal) - 3 years - shipmentType: Extended service agreement (renewal)Service Included: Advance parts replacementLocation: ShipmentFull Contract Period: 3 yearsResponse Time: Next business dayDesigned For: P/N: FG-3960E-DC, FG-3960E-DC-BDL
Service Included: Advance parts replacementLocation: ShipmentFull Contract Period: 3 yearsResponse Time: Next business day
Service & Support: Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBDTechnical support - phone consulting - 3 years - availability: 24 hours a day / Monday-SundayProduct info support - e-mail consulting - 3 years - availability: 8 hours a day / Monday-FridayProduct info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-SundayTechnical support - web support - 3 years - availability: 24 hours a day / Monday-SundayNew releases update - 3 yearsVirus definitions update - 3 yearsIntrusion definitions update - 3 yearsURL database update - 3 yearsE-mail database update - 3 years
Designed For: P/N: FG-3960E-DC, FG-3960E-DC-BDL
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