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1 Year 24X7 Fc & Utm Bdl Svc
If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
Product Description: Fortinet FortiCare 24x7 Bundle - extended service agreement (renewal) - 1 year - shipmentType: Extended service agreement (renewal)Service Included: Advance parts replacementLocation: ShipmentFull Contract Period: 1 yearResponse Time: Next business dayDesigned For: P/N: FG-3960E-DC, FG-3960E-DC-BDL
Service Included: Advance parts replacementLocation: ShipmentFull Contract Period: 1 yearResponse Time: Next business day
Service & Support: Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBDTechnical support - phone consulting - 1 year - availability: 24 hours a day / Monday-SundayProduct info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-FridayProduct info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-SundayTechnical support - web support - 1 year - availability: 24 hours a day / Monday-SundayNew releases update - 1 yearVirus definitions update - 1 yearIntrusion definitions update - 1 yearURL database update - 1 yearE-mail database update - 1 year
Designed For: P/N: FG-3960E-DC, FG-3960E-DC-BDL
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