Main Specifications
Product Description: Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - extended service agreement (renewal) - 1 year - on-site
Type: Extended service agreement (renewal)
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
Designed For: QXS-3 Series QXS-324/QXS-424, Expansion Module
General
Service Included: Parts and labor
Location: On-site
Full Contract Period: 1 year
Response Time: Next business day
Service Availability: 24 hours a day / 7 days a week
Details
Service & Support: Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday - Customer Replaceable Units
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - remote monitoring - 1 year
Technical support - remote diagnosis - 1 year
Extended service agreement - loaner - 1 year
Technical support - training - 1 year
Compatibility Information
Designed For: Quantum QXS-3 Series QXS-324/QXS-424, Expansion Module